Built a SaaS Platform from Zero to Acquisition by NTT
Challenge
Saw an opportunity to build a better conferencing platform. Started from scratch with no funding, no customers, and no infrastructure. Had to build everything — the product, the billing system, the team, and the business.
Approach
Co-founded and built an API-driven real-time conferencing platform handling 3,000+ concurrent calls. Built fully automated PCI DSS-compliant billing from scratch — daily credit card processing, decline management, automatic service suspension, and user notifications all running without human intervention. Scaled the team and the customer base through product-led growth. Grew to 10,000+ customers and $9M in revenue.
Result
Acquired by NTT. Stayed on as VP of Information Systems for 6 years, managing a $33M budget and 225+ people across 8 countries.
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